****FYI – this post is lacking in photos because I did not think you guys wanted to see me all crying & red-eyed, or the drama of airports, but this story is worth it so keep reading****
Friday night Little Girl and I were SUPPOSED to catch a flight from AZ to our home in Roatan, Honduras after a month of taking care of the BFF (after surgery) and her little guy… sadly, we are not seeing Daddy right now. Here’s the deal: Since it is not cold in Roatan I decided to ship all our winter clothing (boots, jeans, etc) to CA where we will be in December. On Friday morning I boxed all that wintery goodness up and sent it off to CA “Parcel Post” read: super cheap and slow option – because who cares? We will not need it until we land in CA in December, so a delivery date of Thursday 11/08/12 is no big deal. I felt so smart. It was way cheaper than taking more bags through the airline from AZ to Roatan and then Roatan to CA, we are already going to have bags and bags to bring back since we are moving from Roatan to the US, so I thought I was genius for thinking to ship these items…
Here’s when I changed my mind about my IQ – when I got to the airport Friday night and realized I had left our passports in one of the purses I had boxed up and sent off… Fail.
Do I even need to tell you that I cried for like 5 minutes in the Phoenix Airport parking structure at 9 at night? Like sobbing, can’t breath, super remorseful crying. People walking by looked very concerned. I must have looked like I found out someone had passed away. I tried to call my husband in Honduras, but I could not get a hold of him. I had to call my in-laws in CA and have them try to get a hold of him. I asked them not tell him what was going on because I wanted to “confess my stupidity to him personally.” And I wanted him to call me without any delay.
So I went in the airport and thankfully, Delta changed my ticket to next Friday (there is only one flight per week) for only $100/ticket. Thank you Delta. As I was finishing at the counter, my husband called form Roatan, Honduras.
I told him what was going on and somehow through my tears he understood my babbling. He is so good. He was all comforting and sweet and reminded me of the time he forgot his wallet when we were flying to Colorado. But we were able to get his wallet and still make the flight… amazing. That did not happen this time.
I know my passports are in a box somewhere between Phoenix, AZ and Orange County, CA…
So early Saturday morning I went to the Phoenix Main Post Office and pled my case, which included, “I am a missionary, I am a pastor’s wife, I have a 3 year old who has not seen Daddy in a month, I was taking care of a friend after surgery and her son whose dad is a Marine.” No joke, I actually said: “We are as American as you get, please United States Post Office, can you help?” This did not elicit a smile or a laugh… but it may have endeared us to them. Tana and Angie were amazing. They gave Little Girl some Halloween Candy (it was only Nov 3rd so they still had some on hand) and even allowed us in back. That was super cool to see the behind the scenes of the US Post Office. They were wonderful. A supervisor was coming off a night shift and over time and she was so sweet and amazing, even after being awake and working all night.
So, here’s here’s the roller coaster of emotion I went through Saturday morning from 9am-10.30am while the USPS supervisor was on the phone and computer, trying to track this bad boy:
1. Since I sent it “Parcel Post” it goes through a different (more difficult to track) process than Priority Mail. dang!
2. Since I got insurance and Delivery Confirmation we had tracking #s of some sort. Yes!
3. No one knew where this box is. Boo.
4. One truck had left yesterday that may or may not have contained my package. Three trucks were still there that COULD have the package on them… 75% odds actually sounded good to me. Yeah!
Final verdict: We will call you by 12 noon.
11.45am Saturday – Got a call from the supervisor’s supervisor, Dean. A very cheerful and helpful gentleman. Dean told me that the package was en route to CA and that he would call the central processing center in So Cal and see if they could hold the package today so that my in-laws can drive over and pick it up. Being that it is Sat, if we cannot get it into my in-laws hands today then the earliest we will see it is Monday. Oy.
3.00pm Saturday- Looks like the package is on its way to California. Dean Has been so helpful and wonderful all day. This is so far outside of his job description and way beyond the call of duty. Thank you USPS for being awesome. And since to package is headed to CA that means we are too… what I thought would save us $ by shipping these clothes via USPS instead of on the plane has now turned into the exact opposite – a major expense.
8pm Saturday- tickets finally booked.
9.45am Sunday – in airport, on our way to CA.
11.00am Sunday – received a call from Dean, package is still MIA… but this guy is amazing and said he will keep working on this until I have those passports in hand. USPS – amazing. Dean deserves a raise.
It is amazing how one little mistake can cost you big time, not only financially, but in your time and sanity. I have spent all day Saturday at the post office, on the road, on the phone and online trying to figure this out. I had to find and book round trip flights Phoenix to Los Angeles in time to make it back for our flight to Roatan. Crazy.
Here’s the good news: Little Girl is stoked to get to see her Nana and Poppa (hubbys parents) for a few days & they are excited to see her. I get to go to our home (sending) church and encourage them… and I am excited to go see my hair stylist. So it’s not all bad!